Privacy Policy
Effective Date: March 2026
Business Name: 2 The Fold
Address: 2 The Fold, The Thoroughfare, Harleston, IP20 9AX, United Kingdom
Website: www.2thefold.com
1. Introduction
Welcome to 2 The Fold. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases through our online store.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
2 The Fold is the data controller responsible for your personal data.
If you have any questions, please contact us at:
Email: info@2thefold.com
3. Personal Data We Collect
We may collect, use, store, and transfer the following types of personal data:
a) Identity Data
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Full name
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Username or account details (if applicable)
b) Contact Data
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Billing address
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Delivery address
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Email address
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Telephone number
c) Financial Data
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Payment card details (processed securely via third-party payment providers; we do not store full card details)
d) Transaction Data
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Details of products purchased
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Order history
e) Technical Data
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IP address
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Browser type and version
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Time zone setting and location
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Operating system and platform
f) Usage Data
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Information about how you use our website
g) Marketing & Communications Data
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Your preferences in receiving marketing communications
4. How We Collect Your Data
We collect data through:
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Direct interactions (e.g. placing an order, creating an account, contacting us)
5. How We Use Your Personal Data
We use your data for the following purposes:
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To process and deliver your orders
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To manage payments, fees, and refunds
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To communicate with you regarding orders or enquiries
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To improve our website and customer experience
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To administer and protect our business
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To send marketing communications (only with your consent)
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To comply with legal obligations
6. Legal Basis for Processing
We rely on the following lawful bases:
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Contract: To fulfil orders and provide services
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Legitimate Interests: To run and improve our business
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Consent: For marketing communications and certain cookies
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Legal Obligation: To comply with applicable laws
7. Sharing Your Personal Data
We do not share your data with any outside entity apart from in the facilitation of an order.
9. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
11. Your Legal Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction
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Request erasure
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Object to processing
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Request restriction of processing
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Request transfer of your data
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Withdraw consent at any time
To exercise these rights, please contact us.
12. Cookies
Our website uses cookies to:
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Enable essential website functionality
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Analyse website performance
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Remember your preferences
You will be asked to consent to non-essential cookies via a cookie banner when you first visit our website.
13. Marketing Communications
We may send you marketing emails if you have:
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Opted in to receive them, or
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Purchased from us and not opted out (soft opt-in under UK law)
You can unsubscribe at any time by clicking the link in our emails or contacting us.
14. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy policies.
15. Complaints
If you are not satisfied with how we handle your data, you can complain to:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
Helpline: 0303 123 1113
16. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
17. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
2 The Fold
2 The Fold, The Thoroughfare
Harleston, IP20 9AX
United Kingdom
Email: info@2thefold.com